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24 hour emergency service

Something broke. Call the family line.

One number covers air, water and power. During the day the office answers live; after 4:30 p.m. our answering service takes your details and a member of the Jackson team calls you back within 20 minutes.

After hours — what to expect

Call any time

Days, the office answers live. After 4:30 p.m., our answering service takes your details.

Callback within 20 minutes

A member of the Jackson team calls you back — the owners personally help monitor the after-hours line.

Clear terms first

After-hours rates apply and are explained on that call, before a technician is dispatched. A card on file is required.

Then the truck rolls

Your technician is scheduled on the callback. (239) 643-0923

Before we roll

No surprises on the invoice.

After-hours and holiday rates apply to emergency call-outs. They are explained to you on the callback, before a technician is dispatched, and a card is taken up front. You will know what the visit costs before anyone gets in a truck.

If what you are describing can safely wait until business hours, we will say so and book you at the normal rate instead.

Plan members first

Priority when the queue is long.

The Jackson Total Service Agreement is one whole-home plan at $249 a year across all three trades, with 10% off parts and labour and priority service on nights like these.

See the plan
Not urgent?

Put it on the board instead.

Anything that can wait until business hours — send it here and the Jackson dispatch desk books the right licensed technician at the normal rate.

Call the family line(239) 643-0923Day or night, storm or Sunday — since 1964.
Request service

Put it on the board

No obligation, no spam. Your request goes straight to our Naples dispatch desk.

Schedule Service

Describe the problem and pick the trade — one dispatcher routes it to the right Jackson technician, whether it's air, water, or power.

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